FAQs

Welcome to Smad Appliances Europe FAQ. Here, you'll find answers to common questions about our refrigerators, freezers, services, and policies.

If you need further assistance, our customer support team is always ready to help. You can reach us at service02@smadappliances.com.

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  • Product - Gas Fridge

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Pre Sale Questions

All products come with four key services: free shipping, a 30-day free return and exchange policy, a 1-year warranty, and year-round after-sales support. For more detailed information, please refer to the following pages: Shipping Policy, Return & Refund Policy, Terms of Service, and Privacy Policy.

Product - Gas Fridge

A: Yes, the gas refrigerator can operate entirely on gas. It is built to work with both gas and electricity, but only one power source can be active at a time. When using gas mode, make sure the fridge is completely disconnected from electricity. The ignition system and interior lights are powered by batteries, so the refrigerator can function independently without any electrical connection.
A: The gas refrigerator uses an absorption cooling system, which doesn’t require a compressor. This means it operates almost silently, providing a peaceful environment without any noticeable noise.
A: If the refrigerator is installed under a countertop, a gas flue vent kit is highly recommended to ensure proper ventilation. For well-ventilated open spaces, this kit is not necessary.
A: Gas refrigerators require proper ventilation to work safely and efficiently. Installing one in a fully enclosed cabinet is not recommended. If space is limited, leave an 8–15 cm gap at the top and back of the fridge for airflow. Adding a ventilation opening will further improve circulation, increasing efficiency and reducing energy use.